Question 1

What does a report cost?

Accepted Answer

Pricing is fixed and shown upfront before you order – no quotes, no callbacks. The exact price depends on the report type or service type and the property, so search the address and you’ll see the price for every report available on that listing before you commit to anything.

Question 2

Why is a report free or discounted on some listings?

Accepted Answer

On some listings, the seller or their agent has arranged reports upfront and covered some or all of the cost, so serious buyers can get straight to the information. If you see a free or discounted report on a listing, it was completed by the same panel of independent inspectors as every other report on Before You Buy – the only difference is who paid for it.

Question 3

Can I order a report on any property?

Accepted Answer

Not every property, no. What’s available depends on how the seller has set up their listing – on some listings you can order instantly, on others reports are arranged through the sales agent. Search the address to see your options for that property. If nothing’s available, get in touch and we’ll see what we can arrange.

Question 4

How does cash back work, and when do I get it?

Accepted Answer

On eligible listings, the report you’ve bought is offered to every other buyer who opens Know Your Property on that PropertyMate listing. Each time one of them buys it, you get money back – up to four times. You’ll see whether cash back applies to a listing before you order, and we’ll notify you each time your report is repurchased.

Question 5

What happens to my report after I’ve read it?

Accepted Answer

It stays in your account – you can re-read, download and share it with your solicitor or lender whenever you need to. On eligible listings, it’s also made available to every other buyer who opens Know Your Property on that PropertyMate listing, which is what makes cash back possible. Your report keeps working after you’ve read it.

Question 6

Will my name be on the report other buyers see?

Accepted Answer

No. The report is about the property, not about you – other buyers see the inspector’s findings, not who ordered it. Your details are never shared with subsequent purchasers.

Question 7

Who writes the report?

Accepted Answer

Every report is completed by a vetted, insured, independent professional from our panel of 600+ inspectors. Before You Buy doesn’t do the inspections ourselves, which is exactly the point – you get an independent opinion, not the seller’s.

Question 8

Does the seller or agent see my report?

Accepted Answer

If the seller arranged the report upfront, they and their agent already have it – that’s disclosed on the listing. If you ordered the report yourself, the findings are yours; the agent may be notified that a report was purchased on their listing, but the report itself isn’t handed over.

Question 9

Can I still use the report if I don’t buy the property?

Accepted Answer

Yes. The report is yours regardless of what happens with the sale – and missing out doesn’t cancel your cash back. If the listing was eligible, your report keeps earning each time another buyer purchases it, even after you’ve moved on to the next property.

Independent property
reports, now on
PropertyMate

What this means for you

Your report keeps working after you've read it

Have a report ready before the first inspection

Stand out where buyers look first

Be seen where buyers land first, at no cost to you

Look for Know Your Property on the listing

How it works for buyers

Open Know Your Property on the listing

Choose your report

Get it back fast

The only marketplace where a report can pay you back

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You Buy

Frequently Asked Questions (FAQs)

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Independent property reports, now on PropertyMate